For e-commerce dealers, the effort to satisfy customer expectations is very difficult even in 2020. Customers want everything: quick and comfortable distribution, permanent overview of their orders, the best prices, simple process of goods return and constant communication from placing an order to delivery. However, purchase convenience is of utmost priority and they expect constant innovation that will save their time and effort.

Besides fulfilling customer requirements, enterprises must face technical challenges as well. When increasing labor costs and rental of warehouses decrease profitability, the number of stock units and the complexity of operations grow, enterprises start to appreciate the concept of optimization warehousing processes. We bring 3 tips that will help you stock up, wrap and dispatch like top players on the field of logistics:

Automate

On one hand, expansion of customer satisfaction options and entering new markets might seem like a good strategy, on the other hand, it could quickly become a complete nightmare. The complexity of processes within these systems increase risk of errors, more work and possibilities of failure. Automation is the key. With a system that automates connectivity across markets and standardizes warehouse operations, leaders in the field reach a significant competition advantage thanks to cost reduction and improving customer care.

Try barcodes

Barcodes and scanners are a matter of course in current times, and they are being used almost everywhere. Because they eliminate manual processes and the need for paperwork that are time consuming and prone to errors, they bring greater accuracy, productivity and reduce the overall costs.

Accept the idea of “chaos” in the warehouse

At first glance, it might seem logical to group similar items arranged by the product type or in a predetermined order. This approach may not be the most effective end economic arrangement of a warehouse though. Strict compliance with these models doesn’t mean that the given items are suitable for the space where they are stored, or that popular items are placed within reach as a part of optimized arrangement.

The model of a chaotic warehouse optimizes warehouse operations. Even though the term “Chaotic Warehousing” sounds counterproductive, it is a very organized and sophisticated system. In this model, organic shelf systems that don’t have a precisely defined structure, are applied. Every product has an assigned barcode that tracks its placement within the warehouse. Despite stock items not looking like being neatly grouped or structured, free space can be filled much more quicker and more effectively and so greater operational flexibility, accuracy and cost savings are achieved.

Warehousing in the e-commerce sector represents a complex of operations consisting of numerous components and functions taking place at the same time. In this turbulent environment, it might be difficult to find out how to increase productivity and where the effort for optimization is worth it. The focus on order processing affects customers and their satisfaction immediately. Traders are therefore able to achieve a significant competition advantage and also long-term growth.